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Medical Office Coordinator

2 months ago

Lynchburg Virginia, United States Forefront Dermatology Full time
{"title": "Patient Service Representative", "description": "Overview

Forefront Dermatology is seeking a highly organized and detail-oriented Patient Service Representative to join our team. This is a full-time position that will work in our Lynchburg, VA clinic.

Responsibilities
  • Perform opening and closing clinic duties
  • Greet patients, check in for appointments, and verify insurance
  • Scan documents into electronic health record
  • Maintain tidiness of waiting area and reception counter throughout the day
  • Check schedules for added, canceled, and no-show appointments throughout the day
  • Schedule follow-up appointments as needed
  • Respond to designated tasks in the electronic health record
  • Order clinic office supplies
  • Sell and track cosmetic products
  • Distribute mail
  • Prepare for next day scheduled appointments
Qualifications
  • High school diploma or equivalent is required
  • 1-2 years of recent medical office experience or in a similar capacity is preferred
  • Proficient in basic computer functions
  • Ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment
  • Ability to type a minimum of 40 wpm is preferred
  • Attention to detail
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
  • Ability to respond positively to constructive feedback and direction from supervisors
  • Professional appearance and manner at all times
  • Friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
  • Ability to maintain confidentiality of information

Forefront Dermatology offers a competitive benefits package, including access to health, dental, and vision insurance, health savings account, PTO, and vacation pay. We also offer company-paid life insurance and long-term disability, as well as access to voluntary short-term disability insurance, additional life insurance, accident and critical illness insurance, hospital indemnity, and cancer guardian. Additionally, we offer a 401(k) plan with employer contribution and profit sharing.

", "company": "Forefront Dermatology"}