Customer Service Representative
5 days ago
About Watco Transloading
Watco Transloading is a leading provider of transportation and supply chain logistics services. We are committed to putting people first and providing a supportive, collaborative environment where our team members can learn and build a career.
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with customers and their representatives to provide coordination of and provide information to inquiries regarding products and services.
Key Responsibilities
- Coordinate product delivery with outside carriers
- Work closely with customers to ensure their satisfaction
- Coordinate incoming orders with team to ensure customer satisfaction
- Thoroughly and accurately prepare all applicable documentation and recordkeeping
- Perform all work in compliance with Company standards, procedures, and regulatory requirements
Requirements
- Recipient of a High School Diploma or equivalent
- Proven experience of at least one (1) year in an office setting
- Knowledge of general office procedures
- Must be able to use a computer, fax machine, telephone, and applicable computer software such as Microsoft Office
- Ability to compose business correspondence with correct English grammar, spelling and punctuation
- Must maintain regular, dependable attendance and a high level of performance
- Must be able to work with a team, take direction and follow work rules, as well as, take on additional job responsibilities as needed
- Must possess a valid driver's license and a driving record satisfactory to the Company and its insurers
- Successful completion of a background check and drug screen
About the Role
This is an exciting opportunity to join a dynamic team and contribute to the success of Watco Transloading. As a Customer Service Representative, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our customers.
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