Customer Service Representative

1 week ago


Bremerton, Washington, United States Wilco Full time

Job Summary: We are seeking a highly motivated Retail Salesperson to join our team at Wilco. As a sales floor team member, you will be responsible for providing top-notch customer service, answering product questions, and maintaining department orderliness and cleanliness. If you possess excellent communication skills, a passion for helping others, and the ability to work in a fast-paced environment, we encourage you to apply.

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Responsibilities:

  • Deliver exceptional customer experiences through personalized product recommendations and outstanding service
  • Assist customers with purchasing decisions, answer product questions, and make suggestions
  • Maintain a clean and organized store environment, adhering to established standards
  • Cashiering and other store, yard, or warehouse tasks as assigned by management
  • Participate in visual merchandising and inventory management initiatives

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum one year of retail experience, preferably in a sales or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods
  • Pass a pre-employment drug screen

Benefits:

  • Annual salary range: $45,000 - $65,000, depending on location and experience
  • Competitive benefits package, including health insurance, dental, and vision coverage
  • Retirement savings plan with employer match
  • Ongoing training and development opportunities
  • Paid time off and holidays

About Our Company: Wilco is a values-based cooperative dedicated to providing exceptional customer service and building strong relationships within our community. We recognize and celebrate individual differences and strive to create a workplace culture that reflects these values.



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