Customer Experience Director

2 weeks ago


Bremerton, Washington, United States Starbucks Full time

As a Store Manager at Starbucks, you will be responsible for bringing the brand's experience to life by managing store operations, driving financial success, building great teams, and creating a meeting place in your community. You will delight and uplift customers through a human connection, making their day brighter with every interaction.

About the Role

This is an exciting opportunity for a results-driven leader who can inspire and motivate their team to deliver exceptional customer experiences. You will be responsible for leading a high-performing team, fostering a positive work environment, and developing skills to achieve business objectives.

Key Responsibilities:
  • Lead and manage a team of baristas, shift managers, and assistant store managers to deliver exceptional customer experiences.
  • Manage store operations, including inventory management, labor planning, and visual merchandising.
  • Drive sales growth through effective marketing strategies and promotions.
  • Foster a positive work environment that promotes teamwork, diversity, and inclusion.
Requirements:
  • 3 years of retail or customer service management experience.
  • Strong leadership and communication skills.
  • Ability to work variable hours, including mornings, evenings, weekends, and holidays.
Benefits:
  • Competitive salary: $65,000 - $80,000 per year.
  • Bonus structure based on individual performance and store results.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with employer match.
  • Stock options and equity program.
  • Free or discounted Starbucks products and services.

In return for your hard work and dedication, you will receive a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and passionate leader who is dedicated to delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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