Patient Service Coordinator

2 weeks ago


Champaign, Illinois, United States Carle Health Full time

Job Summary:

The Patient Services Representative coordinates and participates in various duties associated with daily clinic preparation, patient identification, check-in, charge posting, cash management, and basic appointment scheduling. This role requires strong communication skills, attention to detail, and the ability to prioritize tasks under pressure.

Key Responsibilities:

  • Coordinates daily clinic preparation, including patient identification, check-in, and charge posting
  • Manages cash transactions and maintains accurate records
  • Schedules appointments and coordinates patient care activities
  • Provides excellent customer service and communicates effectively with patients, staff, and physicians
  • Maintains confidentiality and handles sensitive information with discretion

Requirements:

  • Associate's degree in a related field or equivalent experience
  • Previous public contact experience and basic computer skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information

Working at Carle Health:

Carle Health is a leading healthcare provider dedicated to delivering high-quality patient care. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that values excellence, innovation, and teamwork.



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