Patient Services Coordinator

1 week ago


Champaign, Illinois, United States Promise Healthcare Full time
{"title": "Patient Services Representative", "description": "Transforming Healthcare, One Patient at a Time

At Promise Healthcare, we're dedicated to delivering exceptional patient care and improving the health and well-being of our diverse communities. As a Patient Services Representative, you'll play a vital role in our mission by providing top-notch support to our patients and healthcare teams.

Key Responsibilities:
  • Coordinate daily clinic preparation, patient identification, and check-in processes
  • Manage patient registration, account setup, and phone calls
  • Provide accurate and timely medical information to patients and referring physicians
  • Assist with prior authorizations and insurance coverage rules
  • Support multiple departments and travel to various locations as needed
Requirements:
  • Associate's degree in a related field or equivalent experience
  • Previous public contact position and basic computer skills
  • Experience with fax machines, copiers, and other general office equipment
  • Successful completion of medical terminology course within one year of start date
  • Reliable transportation and bilingual in Spanish (preferred)
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We're an equal opportunity employer and welcome applications from diverse candidates. A completed background check and drug screen are required prior to start date.", "lang_code": "en-US"}



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