Financial Markets Support Specialist

1 week ago


New York, New York, United States Bloomberg Full time
Role Overview

Bloomberg is seeking a highly motivated and customer-focused individual to join our Customer Support team as a Financial Markets Support Specialist. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring they have a seamless experience with our products and services.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and instant messaging
  • Install and configure Bloomberg software and hardware
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex issues
  • Provide training and support to clients on the use of the Bloomberg Terminal

Requirements:

  • Bachelor's degree or equivalent experience
  • Fluency in English and Portuguese (written and verbal)
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong technical skills and ability to learn new technologies

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual who is passionate about financial markets and technology, we encourage you to apply for this exciting opportunity.



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