Client Service Liaison

5 days ago


Owings Mills, Maryland, United States Murthy Law Firm Full time
Job Title: Client Service Liaison

We are seeking a highly skilled Client Service Liaison to join our team at the Murthy Law Firm. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients worldwide.

The ideal candidate will have a minimum of 2 years of customer service experience, preferably in an office setting. You will possess excellent communication skills, attention to detail, and problem-solving abilities. Additionally, you will be able to work effectively in a fast-paced environment and maintain a teamwork mentality.

Your responsibilities will include greeting clients, handling incoming calls, scheduling consultations, quoting legal fees, online chat, responding to client communications, data entry, processing mail, handling checks, and assisting with legal agreements. You will also require a comprehensive knowledge of how the firm operates.

This is a full-time position, requiring availability Monday through Friday during normal business hours. Extended hours rotation may be required as needed. A federal and state background investigation will be necessary for this role.

Estimated Salary: $45,000 - $55,000 per year

Location: Owings Mills, MD

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