Client Services Representative
4 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Billing Coordinator to join our team at Kelly Generator & Equipment.
The successful candidate will have 3 years of experience in billing, customer service, administrative, or related field and possess excellent communication skills.
Key Responsibilities:
- Maintain accurate records of client accounts and outstanding balances, adding new accounts or missed payments to the accounts receivable database.
- Create invoices and billing materials and send them to customers electronically.
- Collaborate with customers, and other team members to resolve billing inconsistencies and errors.
- Work closely with the accounting department to ensure credit card payments are processed appropriately.
- Collaborate with Service Technicians and Dispatchers to gather essential information about customers and billed services.
- Other duties assigned by supervisor.
Requirements:
- Strong written and verbal communication skills.
- Ability to multi-task in a fast-paced environment.
- Strong attention to detail.
- Excellent customer service skills.
- Experience in Microsoft Office (Excel, Word, Outlook).
- Ability to maintain confidentiality.
- Develop and maintain positive relationships with peers and superiors.
- Ability to accept instructions and assignments.
Salary Range:
- $45,000 - $60,000 per year.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at a time.
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