Software Integration Solutions Specialist
5 days ago
About CompuGroup Medical
CompuGroup Medical is a pioneer in digital healthcare solutions. Our mission is to revolutionize how healthcare professionals access and utilize information, enabling them to focus on patient outcomes.
Your Role
We are seeking an experienced Software Integration Solutions Specialist to join our team. As an Associate Application Integration Engineer, you will play a critical role in creating seamless integration solutions for our clients. Your expertise in computer networking and permissions will ensure that our software systems communicate effectively.
Responsibilities
- Takes initiative to respond to customer service issues in a timely manner.
- Maintains effective interdepartmental liaisons with LABDAQ Technical Support, LABDAQ Implementation, and LABDAQ Sales Teams.
- Documents all work performed towards projects in SAP.
- Facilitates HL7 testing between vendors and clients.
- Troubleshoots and provides creative solutions to complex problems.
Qualifications
- Excellent knowledge of computer networking and permissions.
- Able to document customer-related issues and resolutions in CRM.
- Occasional travel required for software implementation at client sites.
- Performs complex analysis, testing, and support services for assigned projects.
- Coordinates project timelines with clients and third-party vendors.
- Provides application support and guidance to end users.
What We Offer
- Purpose: Become part of a significant mission to create the future of e-health.
- Communities: We value diversity and inclusivity in our workplace.
- Career Opportunities: We offer internal career growth and long-term perspectives.
- Security: We provide a secure workplace in a crisis-proof market.
- All-round benefits package: Competitive salary, medical, dental, vision, 401k with employer matching, personal time off, and hybrid work options.
Compensation
$85,000 - $110,000 per year, depending on experience. This figure may vary based on location and performance.
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