Customer Service Liaison

3 weeks ago


Owings Mills, Maryland, United States Holland and Sherry Full time
Company OverviewHolland & Sherry is an industry leader in providing high-quality textiles for the interior design trade. Our commitment to innovation and custom solutions drives our success. We are passionate about design and dedicated to delivering exceptional client experiences.

We strive to provide outstanding service to our interior design clients by working closely with our showrooms and sales teams. Our goal is to ensure timely delivery of products and resolution of any order issues with professionalism and a problem-solving approach.

Our ideal candidate is:
  • Excellent with verbal and written communication
  • Organized, punctual and personable
  • Polished and professional
Key responsibilities include responding promptly to client enquiries, providing detailed product information, processing orders accurately, coordinating with sales and production teams, reviewing sales reports regularly, and participating in training sessions to stay informed about new products and processes.

With a competitive estimated salary of $45,000 - $55,000 annually, we offer a comprehensive benefits package including medical, dental and vision insurance, 401k retirement savings program with employer matching contributions, and paid time off with at least 9 federal holidays observed throughout the calendar year.

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