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Customer Experience Representative

2 months ago

Bay Shore, New York, United States Buffalo Wild Wings Full time

About Us

Buffalo Wild Wings is a dynamic and fast-paced environment where every day is a new opportunity to create unforgettable experiences for our guests. As a Service Assistant, you will play a vital role in delivering exceptional customer service and ensuring that our guests have a legendary experience.

Key Responsibilities

  • Assist server and bartender teams in providing friendly and prompt service to guests
  • Contribute to a positive and inclusive team environment
  • Participate in ongoing training and development to enhance skills and knowledge
  • Support the delivery of exceptional customer service and guest satisfaction

What We Offer

  • Flexible scheduling to accommodate your needs
  • Free shift meals and opportunities for advancement
  • Best-in-class training and continuous learning opportunities
  • Paid time off and comprehensive benefits package
  • Tuition benefits and recognition program
  • Slip-resistant shoes program and community involvement
  • Journey wellbeing support tool and PerkSpot discount program

Requirements

  • Be at least 16 years of age (or higher, per applicable law)
  • Have exceptional time management, attention to detail, and guest service skills
  • Be a team player with a positive attitude and strong work ethic

Hourly Pay Range

$21.00 - $25.00 per hour, depending on experience and location