Radiology Patient Service Coordinator

4 weeks ago


Bay Shore, New York, United States Lenox Hill Radiology Full time
Job Title: Patient Service Representative

At Lenox Hill Radiology, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients.

Key Responsibilities:
  • Greet and register patients in a friendly and efficient manner.
  • Obtain and verify patient information, collect signatures, and ensure accuracy of necessary documentation.
  • Collect and log co-pays and fees.
  • Answer and transfer incoming phone calls.
  • Schedule, reschedule, or cancel appointments, and notify staff of changes as needed.
  • Provide patients with orientation and directions to facilities as required.
  • Coordinate with back-office staff to ensure timely and effective care of patients.
Requirements:
  • High School Diploma or equivalent.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

Pay Range: $22.00 per hour.

Shift: Mornings.

Shift Variations: Monday, Wednesday, Thursday, Friday, 8:30 am - 5:00 pm, Saturday 7:30 am - 1:00 pm.



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