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Client Care Coordinator

2 months ago

Anaheim California, United States Krista Care LLC Full time
About the Role

We at Krista Care LLC believe in a client-first approach. To be successful in this role, you must be compassionate and possess excellent interpersonal skills. We are a close-knit team that treats each other like family, and we're looking for someone who shares our values.

Key Responsibilities
  • Maintain accurate and up-to-date employee records for compliance purposes.
  • Collaborate with the team to ensure the smooth operation of the office.
  • Supervise caregivers and conduct performance appraisals at regular intervals.
  • Utilize a point system to optimize office staff efficiency in filling open shifts, assigning caregivers, and providing quality care.
  • Oversee office functions, including Quality Assurance, Inquiry calls, Assessments, and annual performance reviews.
  • Recruit, train, and manage administrative and direct care employees.
  • Develop a marketing and sales plan to expand our local market share into other regions.
Requirements
  • At least one year of experience in the Home Care industry.
  • Bilingual (Spanish speaking) skills.
Benefits
  • 401(k) plan.
  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.