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Client Services Coordinator

1 month ago

Anaheim, California, United States Chrysalis Center Inc Full time
Job Summary

The Client Services Coordinator plays a vital role in providing exceptional support to clients at Chrysalis Center Inc. This position requires a positive attitude, excellent customer service skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Provide high-quality services to clients, including greeting and assisting them with access to programs and resources.
  • Facilitate front lobby operations, including administering client use of supportive resources and ensuring clients scan in daily.
  • Provide administrative and staff support, including inputting client data and case notes into Salesforce and maintaining supply of employment curricula and client service forms.
  • Work collaboratively with other Chrysalis staff members to maintain a calm, orderly environment.
Requirements
  • Passion for Chrysalis's mission and sensitivity to various cultures and lifestyles.
  • Previous customer service experience in a fast-paced environment desired.
  • Exceptional customer service skills and excellent interpersonal and intercultural skills.
  • Ability to maintain appropriate boundaries with staff and clients and to communicate agency needs and policies to clients in a supportive and patient manner.
  • Ability to work in a fast-paced setting and work well under pressure.