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Senior Customer Support Specialist

2 months ago

Marietta, Georgia, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Lead Customer Service Representative to enhance our customer experience. This role is pivotal in ensuring that our clients receive exceptional service and support.

Key Responsibilities
  • Provide leadership and guidance to the customer service team.
  • Ensure high standards of customer satisfaction are maintained.
  • Handle complex customer inquiries and resolve issues efficiently.
  • Train and mentor new team members to foster a collaborative environment.
Qualifications

The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work in a fast-paced environment. Experience in retail or a similar field is preferred.

Work Environment

This position offers flexible scheduling options, allowing for a balance between work and personal commitments.