Patient Collections Specialist
4 days ago
Premier Medical Resources is a healthcare management company seeking a skilled Full-Time Patient Collections Specialist to join our team. As a key member of our revenue cycle team, you will be responsible for managing and monitoring patient accounts, resolving outstanding claims, and ensuring accurate and timely payment processing.
Key Responsibilities:
- Maintain confidentiality of medical records
- Answer billing office phone calls and respond to requests for information and claim review
- Initiate contact with patients with past due balances
- Resolve outstanding claims and appeal denied or unpaid claims
- Work with internal teams to resolve discrepancies and ensure accurate account balances
- Process and post patient payments daily
- Research and process refund requests within contractual obligations and state and federal laws
- Interpret department policies and procedures to personnel and patients
- Support the Account Recovery Specialist team
Requirements:
- High School Diploma or GED
- One (1) year of insurance collections/billing reimbursement experience in a hospital setting
- Critical thinking and decision-making skills
- Strong communication and problem-solving skills
- Solid knowledge of medical terminology, CPT codes, ICD-10 codes, and procedures
- Ability to adapt and work effectively in a fast-paced environment
- Proficient use of Microsoft Office suite, including Word, Outlook, and Excel
Benefits:
- 3 Medical Plans
- 2 Dental Plans
- 2 Vision Plans
- Employee Assistant Program
- Short- and Long-Term Disability Insurance
- Accidental Death & Dismemberment Plan
- 401(k) with a 2-year vesting
- PTO + Holidays
Please visit our website for more information on compensation and career growth opportunities.
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