Patient Collections Specialist

5 days ago


Houston, Texas, United States Premier Medical Resources Full time
Job Summary

Premier Medical Resources is a healthcare management company seeking a highly skilled Full-Time Patient Collections Specialist to join our team. The successful candidate will be responsible for managing, monitoring, and contacting individuals with unresolved bills to collect payments under the supervision of the Billing Manager.

Key Responsibilities
  • Maintains confidentiality of medical records
  • Answers billing office phone calls, including requests for information and claim review
  • Initiates contact to patients with past due balances
  • Resolves outstanding claims and appeals any denied or unpaid claims
  • Works with appropriate individuals to resolve discrepancies
  • Processes and posts patient payments daily to ensure account balances correctly reflect the current balance due
  • Researches and processes all refund requests within the insurance contractual obligations and state and federal laws
  • Interprets department policies and procedures to personnel, patients/family members, etc., as necessary
  • Supports the Account Recovery Specialist team
Requirements
  • Demonstrates critical thinking skills, ability to organize and resolve outstanding delinquencies
  • Demonstrates decision-making skills based on accurate information and/or analysis of data
  • Strong communication skills and problem-solving skills
  • Solid knowledge of medical terminology, technical job knowledge, CPT codes, ICD-10 codes, and procedures
  • Ability to adapt and work effectively in a fast-paced environment
  • Proficient use of Microsoft Office suite, including Word, Outlook, and strong Excel skills
Education and Experience
  • High School Diploma or GED
  • One (1) year of collections, cashier, or related experience in a healthcare setting
Benefits
  • 3 Medical Plans
  • 2 Dental Plans
  • 2 Vision Plans
  • Employee Assistant Program
  • Short- and Long-Term Disability Insurance
  • Accidental Death & Dismemberment Plan
  • 401(k) with a 2-year vesting
  • PTO + Holidays

Please visit our website for more information:

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

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