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Access Solutions Manager

2 months ago


Los Angeles, California, United States Apellis Full time
Job Overview

Position Summary:

The Reimbursement Field Manager (RFM) plays a crucial role in reducing access and reimbursement challenges for patients and healthcare providers, ensuring optimal access to Apellis' Ophthalmology offerings. The RFM is tasked with identifying and addressing access hurdles within their designated area by collaborating strategically with healthcare professionals and organizations to resolve intricate patient access dilemmas throughout the reimbursement process.

As a vital member of the field team, the RFM serves as the primary contact for matters related to reimbursement and access support. They will deliver education and facilitate the implementation of account strategies for Apellis products in relevant healthcare settings. Furthermore, the RFM will assess reimbursement and access challenges and, in partnership with their supervisor, act as the local resource for internal Apellis stakeholders in their assigned territory. The RFM will also work cross-functionally with Corporate Accounts, Patient Services, and Field Sales to enhance patient access to medications.

Key Responsibilities Include:

  • Collaborate with both internal and external partners to identify, anticipate, and resolve reimbursement challenges faced by patients and practices; implement necessary updates based on developed solutions.
  • Identify healthcare facilities and practices requiring reimbursement education and support concerning Apellis products.
  • Provide updates and insights on product and service integration at healthcare accounts.
  • Educate facility personnel on policies regarding product acquisition, inventory management, and returns to ensure seamless integration into practice workflows.
  • Deliver coding, coverage, and reimbursement information to key staff members (e.g., practice managers, nursing, billing, and reimbursement teams) to facilitate patient access.
  • Work collaboratively with the field team to share insights regarding customer needs, potential barriers, and payer issues that may affect access.
  • Communicate payer policy updates or system changes that may impact access within assigned accounts.
  • Proactively share information about Apellis-specific patient services programs, policies, and resources to ensure office staff are well-informed on access programs.
  • Assist with inquiries related to patient coverage, access, and reimbursement in coordination with patient services as per established policies.
  • Conduct regular reviews with practices to assess their utilization of Apellis reimbursement support services and identify opportunities for enhancement.
  • Maintain a comprehensive understanding of Apellis policies and execute all responsibilities in alignment with company guidelines.
  • Handle protected health information (PHI) with care and confidentiality.
  • Foster compliant relationships with relevant local, state, and institutional organizations.
  • Stay informed about industry trends related to customer and market access.

Education, Registration & Certification:

  • A Bachelor's degree from an accredited institution.

Experience:

  • A minimum of 10 years of commercial experience in the pharmaceutical or biotechnology sector.
  • At least 5 years of experience in healthcare coverage, coding, and/or reimbursement.
  • Experience with Buy and Bill products, Medicare Part B, and Miscellaneous J-Codes is essential.
  • Experience in Ophthalmology is highly preferred.
  • Experience in start-up environments is advantageous.

Skills, Knowledge & Abilities:

  • Proven experience working with billing and medical claims personnel across various healthcare settings, including physician offices, hospitals, and outpatient surgical centers.
  • Demonstrated expertise in assisting healthcare provider offices with coding, billing, and submissions across diverse payer environments.
  • Well-versed in implementing and executing initiatives related to Medicare, Medicaid, and other payers.
  • Familiarity with CPT, HCPCS, and ICD-10 revenue codes.
  • Knowledge of health insurance claim forms, including UB-04, CMS-1450, CMS-1500, and prior authorization forms, to troubleshoot billing and claims submission issues.
  • Ability to analyze and interpret regulatory and legislative payer and healthcare policies.
  • Willingness to travel 50-70% of the time.

Benefits and Perks:

Apellis offers a comprehensive benefits package, including health insurance with full premium coverage, a 401K plan with company matching, paid time off (PTO), long-term disability insurance, life insurance, and more.

Company Background:

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical organization dedicated to pioneering innovative therapies for some of the most challenging diseases faced by patients. We have introduced the first new class of complement medicine in 15 years and currently offer two approved therapies targeting C3, including the first and only treatment for geographic atrophy, a leading cause of blindness worldwide. With numerous clinical and pre-clinical programs in progress, we are committed to unlocking the potential of targeting C3 across various serious health conditions.

EEO Statement:

Apellis is an equal opportunity employer and adheres to all applicable federal, state, and local fair employment practices laws. We strictly prohibit discrimination against employees, applicants, or any other covered individuals based on race, color, religion, national origin, sex, age, disability, or any other characteristic protected by law.

Other Duties:

Please note that this job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee for this position. Duties and responsibilities may change at any time with or without notice.