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Cox Retail Sales Associate

2 months ago


MagstattleBas, Grand Est, United States Cox Communications Full time

Cox Retail Sales Associate

Location: Omaha, Nebraska

Department: Sales

Job ID: 3377

Job Overview

The Retail Sales Associate serves as a representative of the Cox brand, acting as the primary liaison for both prospective and current customers. This role, situated within a Third-Party Retailer, involves guiding customers through their purchasing decisions, installation processes, and educating them about Cox's product and accessory offerings while ensuring a superior customer experience.

Key Responsibilities

  • Achieve individual sales, revenue, and customer satisfaction targets.
  • Demonstrate and explain product features and benefits, tailoring suggestions to meet customer needs.
  • Provide exceptional customer service, assisting customers in completing transactions and resolving any issues.
  • Implement promotional campaigns aimed at enhancing brand recognition and achieving sales goals.
  • Maintain a well-organized, clean, and visually appealing sales area.
  • Engage in workshops, special events, and product demonstrations to foster customer loyalty.
  • Continuously enhance knowledge of current Cox products and competitor offerings through regular training.
  • Support fellow sales agents as necessary to ensure optimal customer service.

Work Schedule

Shifts may vary from Monday through Sunday, typically from 10:00 AM to 7:00 PM. Compensation includes a base pay rate of $15.00 per hour, plus commission, along with potential bonuses based on tenure.

Minimum Qualifications

  • High School diploma or GED.
  • Preferred experience of at least one year in a related field such as Sales or Retail Sales.
  • Ability to meet established sales and customer experience targets.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Proficient in computer skills with a readiness to learn about communication products and services.
  • Reliable transportation and the ability to work at various retail locations.
  • Proven track record of high performance in sales and customer retention.
  • Strong interpersonal and communication skills to effectively promote products using a solutions-oriented approach.

Note: Contractors are engaged to provide services to Cox on a temporary basis in connection with a specific assignment.