Vibe Credit Union Service Expert

1 week ago


Sterling Heights, Michigan, United States Vibe Credit Union Full time

Job Title: Vibe Credit Union Service Expert

About Vibe Credit Union

Vibe Credit Union is a dynamic and inclusive organization driven by our mission to elevate community and create opportunity. We foster an environment where every team member has the chance to grow professionally, guided by our core values of being inclusive, educating, embracing change, and seeking opportunities.

Estimated Salary: $50,000 - $65,000 per year

This role requires strong customer service skills, the ability to multi-task, and a background in customer/membership service. You will be responsible for handling incoming phone calls, directing members to the proper area, and assisting with membership information and product services. As a key member of our team, you will also process changes of name, address, or other account information, verify deposits, and maintain a work schedule determined by the branch location's demographic needs.

Required Skills and Qualifications:
  • High School graduate or equivalent
  • Customer/Member Service experience preferred
Benefits:

We offer a competitive salary, excellent benefits package, and a supportive work environment that encourages growth and development.



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