Customer Service Expert

1 day ago


Sterling Heights, Michigan, United States PetSmart Full time

About the Job:
PetSmart, Inc. is seeking a Customer Service Expert to join our team. As a Customer Service Expert, you will be responsible for providing excellent customer service and creating a positive shopping experience for our customers. This role involves working closely with customers to understand their needs and providing personalized solutions to meet those needs.

Responsibilities:
• Welcome and assist customers in finding the products they need
• Provide exceptional customer service and respond to customer inquiries
• Maintain a clean and organized store environment and perform tasks as needed to support store operations
• Collaborate with other team members to achieve sales goals and create a positive team environment
• Communicate effectively with customers and team members

Requirements:
• High school diploma or equivalent required
• 1+ years of retail experience preferred
• Excellent communication and customer service skills
• Ability to work a flexible schedule including weekends and holidays
• Basic math skills and accuracy with handling cash and operating a point-of-sale system

About Us:
PetSmart is one of the largest pet retailers in North America, offering a wide selection of pet food, toys, and supplies. We are committed to providing our customers with the best possible shopping experience and to helping pets live their best lives. Our stores offer a fun and dynamic work environment where our associates can grow and develop their careers. Salary: $12-$15 per hour, depending on experience. Location: [Location].



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