IT Service Delivery Expert
5 days ago
GovCIO is a leading provider of IT services and solutions. We are seeking a seasoned IT Service Delivery Expert to join our team and assist a federal customer in transitioning to a modern management support model for Windows end-user devices.
Responsibilities:
- Design and deploy cloud-based configuration to support 20,000 Windows 10/11 devices of varying make and models.
- Migrate Active Directory group policy objects and SCCM applications to a cloud-based platform.
- Develop and design an application catalog for self-service application installs.
- Apply security policies through cloud-based profiles, applications, packages, scripts, and other methods.
- Configure Azure Active Directory to support user authentication and device enrollment.
- Configure a cloud-based platform to support Windows device enrollment, reset, and retirement use cases.
Compensation Package: Competitive salary range of $145,000 - $178,000 per year
Requirements:
- High school diploma or equivalent with at least 10 years of experience.
- Experience with iOS device enrollment using Apple Business Manager and management using a cloud-based platform.
- Knowledge of Active Directory including DHCP, DNS, and GPO.
- Knowledge of System Center Configuration Manager and Windows 10/11.
- Experience analyzing, implementing, and testing security configuration settings for hardware and software.
- Proficient with Microsoft technologies including Windows Server, SQL Server, and IIS.
- Understanding of IT service management processes for supporting an enterprise of 16,000 users globally.
- Secret clearance with ability to obtain and hold DEA suitability.
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