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Guest Experience Ambassador

1 month ago

Santa Monica, California, United States McDonald's Full time
Unlock Your Potential as a Guest Experience Leader

Join McDonald's team and become a part of a dynamic and supportive environment where you can grow and develop your skills. As a Guest Experience Leader, you will be responsible for creating a welcoming and friendly atmosphere for our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Lead the guest experience by checking in with customers and ensuring they are enjoying their visit
  • Be the solution by handling guest concerns and providing a resolution that meets their satisfaction
  • Work collaboratively with your team to maintain a clean, welcoming, and friendly restaurant environment
  • Offer expert insight into promotions and benefits of using the McDonald's App and Mobile Order & Pay features

Requirements:

  • A humble and hospitable demeanor
  • Passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs

What We Offer:

  • Competitive pay from $20.00 - $25.45 / hour plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan*
  • Medical, dental, and vision benefits*
  • And much, much more

Equal Employment Opportunity:

McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact us if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.