Healthcare Coordinator

7 hours ago


Denver, Colorado, United States MetaCare USA Full time
Job Title: Member Ambassador

Location: Denver, CO

Company: Meta Care Inc.

Job Description:

Meta Care Inc., a forward-thinking healthcare organization, is seeking a compassionate and dedicated Member Ambassador to join our Denver, CO team. In this full-time role, you will help our members navigate the healthcare system, coordinate and schedule their medical appointments, and provide essential benefit support.

Key Responsibilities:
  • Educate members about preventive care and wellness initiatives through outreach efforts.
  • Provide educational materials and resources to help members understand and access healthcare services.
  • Schedule and coordinate a range of healthcare appointments, including medical, dental, and specialist visits.
  • Assist members in setting up and using remote monitoring devices.
  • Manage the delivery of device supplies and other essential health-related resources.
  • Assess home safety and organize home modifications or meal services as needed.
  • Identify and coordinate community support services, such as transportation and home care, for members.
  • Help members navigate benefit coordination and collaborate with healthcare plan design vendors.
  • Develop and implement outreach campaigns to inform members about available benefits and services.
  • Participate in client meetings to provide information on services and address any unmet needs.
  • Follow up with members after hospital discharge and conduct on-site hospital visits for those who choose to participate.
  • Work with company pharmacists and social workers to offer additional support to members.
  • Maintain confidentiality and comply with PHI and HIPAA guidelines.
  • Interact professionally and respectfully with members and colleagues.
  • Travel to member locations and events as needed.
Requirements:
  • Minimum of 3 years of experience, preferably in a healthcare coordination or support role.
  • Excellent communication and interpersonal skills, with a strong ability to listen and provide emotional support.
  • Strong organizational skills, attention to detail, and the ability to effectively manage schedules and maintain accurate records.
  • Humble, personable demeanor with a genuine desire to assist and support others.
  • Ability to work independently as well as collaboratively with healthcare providers.
  • Proficiency in Microsoft Office products (Word, Excel, PowerPoint).
Compensation and Benefits:

Salary Range: $25-$32.00/hour based on experience

Comprehensive benefits package includes medical, dental, and vision insurance, retirement plans, and paid time off.

Company will contribute 90% of individual medical health benefits

Vacation/Sick Leave

7 Paid Holidays

Equal Employment Opportunity: Meta Care Inc. is dedicated to fostering a diverse and inclusive environment and is proud to be an equal-opportunity employer.



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