Financial Services Representative

4 days ago


Grandview Heights, Ohio, United States Rose International Full time
Job Summary

We are seeking a highly skilled Financial Services Representative to join our team at Rose International. As a key member of our organization, you will be responsible for providing exceptional customer service and ensuring timely, efficient service for our internal and external customers.

Key Responsibilities
  • Process business requests according to government regulations, contract provisions, and internal procedures and controls.
  • Adhere to high standards of professional conduct consistent with the delivery of excellent customer service.
  • Provide outstanding quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.
  • Maintain current knowledge of contract and product provisions, administration of Client products, processing systems, and related federal and state regulations.
  • Integrate lean methodology into daily interactions through problem-solving meetings and team huddles.
  • Consult and interpret contract provisions for current and past products and assumed business for policyholders, agents/brokers, and other operating units.
Requirements
  • Associates or Bachelor's Degree (or the completion of the degree before the end of contract).
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of contract and product provisions, administration of Client products, processing systems, and related federal and state regulations.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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