Care Coordinator I

1 day ago

Tacoma, Washington, United States SeaMar Community Health Centers Full time
Job Title: Care Coordinator I

Sea Mar Community Health Centers is seeking a highly motivated and compassionate Care Coordinator I to join our team. As a Care Coordinator, you will play a vital role in enhancing the quality and patient-centered care of our patients.

Job Summary:

The Care Coordinator I will be responsible for assessing gaps in care for patients with chronic conditions and/or mental health needs and creating a plan with the clinical care team during daily huddles. You will assist patients with medication management, access to insurance, and help identify any other preventive health needs. You will also assist patients with ongoing self-management goal setting utilizing Motivational Interviewing skills.

Responsibilities:
  • Participate in morning huddles to anticipate the patient's clinical, social, and behavioral health needs.
  • Work with the care team to identify gaps in care and work to resolve them using process improvement strategies.
  • Advocate for patient services with community, social service, and medical providers.
  • Participate and coordinate care transitions for patients who have been seen in an emergency room and/or have been discharged from a hospital/long-term care facility.
  • Track patient's adherence with plan of care in electronic or paper charts and communicate outcomes and recommendations to the primary care provider.
  • Organize monthly Health Home meetings by working with the Clinic Operations Team/Clinic Manager, create the agenda and help facilitate the meeting.
  • Collaborate with clinical care team to improve Patient-Centered Medical Home processes and provide documentation demonstrating performance.
  • Review the medical record for quality and utilization indicators according to the Quality Improvement Plan.
  • Train new clinic staff on the Chronic Care Model and Patient-Centered Medical Home.
Requirements:
  • Medical Assistant Training with one or more years of experience in a community health setting or family practice, or, one or more years of equivalent experience.
  • Current licensure is not required for this position.
  • This position must obtain CPR within 90 days of hire date and is required to maintain current CPR throughout employment.
  • NCQA (National Committee for Quality Assurance) Certification is a plus.
  • Valid WA State Driver's License and proof of liability insurance.
What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • Life Insurance
  • Long Term Disability
  • EAP (Employee Assistance Program)
  • Paid-time-off starting at 24 days per year + 10 paid Holidays.

We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

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