Patient Experience Director
13 hours ago
Morrison Healthcare, a leading national food and nutrition services company, is seeking a Patient Experience Director to join their team. As a key member of the Compass Group USA team, this individual will be responsible for coordinating and directing all patient experience activities within assigned systems.
Key Responsibilities:
- Monitor and negotiate patient satisfaction initiatives to ensure highest client and customer satisfaction levels.
- Ensure compliance with client, government, corporate, and division policies and procedures.
- Track financial incentives, penalties, and reporting tied to patient satisfaction performance.
- Administer client/customer surveys and respond in a timely and effective manner.
- Develop and monitor patient satisfaction action plans to meet each account's needs.
Requirements:
- HS diploma/GED or equivalent combination of education and experience.
- 2-3 years in-service experience in customer service training.
- Hospitality and healthcare experience preferred.
- Excellent organizational skills and ability to multi-task.
Morrison Healthcare is a member of Compass Group USA and offers a range of benefits to its associates, including medical, dental, and vision insurance, as well as flexible time off and holiday time off. Compass Group is an equal opportunity employer and is committed to treating all applicants and associates fairly based on their abilities, achievements, and experience.
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Patient Experience Director
1 month ago
Houston, Texas, United States Compass Group USA Full timeJob SummaryAs a Patient Experience Manager at Morrison Healthcare, you will play a critical role in ensuring the highest levels of client and customer satisfaction, while driving financial growth and business expansion. This position requires a strong leader who can effectively coordinate and direct patient experience activities, monitor and negotiate...
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Patient Experience Director
2 hours ago
Houston, Texas, United States Compass Group, North America Full timeJob SummaryMorrison Healthcare, a leading national food and nutrition services company, is seeking a highly skilled Patient Experience Manager to join our team. As a key member of our operations team, you will be responsible for coordinating and directing all patient experience activities within assigned systems.Key Responsibilities:Track and manage...
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Patient Experience Director
1 month ago
Houston, Texas, United States Compass Group USA Full timeJob SummaryAs a Patient Experience Manager at Morrison Healthcare, you will play a critical role in ensuring the highest levels of client and customer satisfaction within our assigned system. Your primary responsibility will be to coordinate and direct all patient experience activities, monitoring ongoing initiatives and negotiating as needed to achieve...
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Patient Experience Director
5 days ago
Houston, Texas, United States Compass Group USA Full timeJob SummaryWe are seeking a highly skilled Patient Experience Manager to join our team at Morrison Healthcare, a leading national food and nutrition services company. The successful candidate will be responsible for coordinating and directing all patient experience activities within the assigned system.Key Responsibilities:Monitor and negotiate patient...
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Patient Experience Director
4 weeks ago
Houston, Texas, United States Compass Group USA Full timeJob SummaryAs a Patient Experience Manager with Morrison Healthcare, you will play a critical role in ensuring the highest level of patient satisfaction and account retention. You will be responsible for coordinating and directing all patient experience activities within the assigned system, monitoring ongoing initiatives, and negotiating as needed to...
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Patient Experience Director
1 month ago
Houston, Texas, United States Compass Group USA Full timeJob SummaryWe are seeking a highly skilled Patient Experience Manager to join our team at Morrison Healthcare. As a key member of our operations team, you will be responsible for coordinating and directing all patient experience activities within the assigned system.Key Responsibilities:Track and analyze financial incentives, penalties, and reporting related...
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