Technical Support Analyst
1 week ago
About TokenEx
At TokenEx, our goal is to enhance and secure payment processes for businesses worldwide. We are developing a comprehensive platform that streamlines payment transactions while safeguarding sensitive payment information. For businesses that recognize the strategic importance of payment solutions, TokenEx offers a robust platform designed for optimal payment management, featuring advanced tokenization and transaction routing capabilities. Unlike standalone solutions, TokenEx provides a holistic approach to tokenization, card lifecycle management, and intelligent routing through any payment service provider, empowering businesses with unparalleled control over their revenue streams and a competitive advantage in the global marketplace.
We value our employees as our greatest asset, and our organizational culture is shaped by core values that align with our mission and strategic objectives.
Position Overview
The IT Helpdesk Technician will deliver technical support and assistance for TokenEx's IT infrastructure and resources, aid in system upgrades and repairs, and offer training and support as required. This role will involve working in a help desk environment, assisting internal clients.
Position Responsibilities
- Set up, configure, and maintain workstation software, hardware, printers, and telecommunication devices.
- Execute software applications and system upgrades while diagnosing any performance issues.
- Educate staff on the use of software and hardware, providing technical assistance as necessary.
- Address logged issues promptly and efficiently.
- Oversee database management and uphold system security protocols.
- Document procedures and conduct diagnostic evaluations.
Position Qualifications
- A bachelor's degree in computer science, information technology, or a related field is preferred.
- 3-5 years of experience in IT support.
- Comprehensive understanding of computer hardware, software, and networking principles.
- Ability to maintain confidentiality regarding company data.
- Exceptional skills in providing technical support and resolving inquiries.
- Experience with Mac OS X, Windows, and commonly used software applications, including Microsoft, Adobe, and Google Workspace.
- Strong interpersonal communication skills.
Location: This position will operate in a hybrid capacity.
-
Technical Support Analyst
1 week ago
Lehi, Utah, United States TokenEx Full timeAbout TokenExAt TokenEx, our goal is to enhance and secure payment processes for businesses worldwide. We are developing a comprehensive platform that streamlines payment transactions while safeguarding sensitive payment information. For businesses that recognize the strategic importance of payment solutions, TokenEx offers a robust optimization platform...
-
Technical Support Analyst
2 weeks ago
Lehi, Utah, United States Delinea Full timeAbout Delinea: Delinea stands at the forefront of privileged access management (PAM) solutions tailored for the contemporary hybrid enterprise. Our mission is to simplify privileged access, thereby minimizing risk, ensuring compliance, and enhancing security measures. With a diverse clientele that includes many Fortune 100 companies, we serve a wide array of...
-
Technical Support Specialist
2 months ago
Lehi, Utah, United States Clozd Full timeClozd is a leading provider of technology and services for win-loss analysis. We help our clients uncover the truth about why they win and lose - so they can hone product strategy, refine messaging, enable sales, foster strategic alignment, and win more. We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire...
-
Technical Support Specialist
3 days ago
Lehi, Utah, United States JobNimbus Full timeJob DescriptionWe are passionate about delivering exceptional customer experiences at JobNimbus. Every individual has a unique journey, and we're on a mission to empower our users to achieve their goals.Key Responsibilities:Provide timely and professional support to our users through various communication channels.Troubleshoot and resolve software issues,...
-
Technical Support Intern
1 week ago
Lehi, Utah, United States Reef Capital Partners Full timePosition: IT Help Desk InternSalary: $20-22/hr; Part-timeCompany: Reef Capital PartnersAbout the Company:Reef Capital Partners (RCP) is a prominent commercial real estate investment firm with a focus on private credit and private equity investments. Established in 2005, Reef has successfully executed over 500 transactions, amassing nearly $2 billion in total...
-
Technical Support Intern
2 weeks ago
Lehi, Utah, United States Reef Capital Partners Full timePosition: IT Help Desk InternSalary: $20-22/hr; Part-timeCompany: Reef Capital PartnersAbout the Company:Reef Capital Partners (RCP) is a prominent commercial real estate investment firm that specializes in private credit and private equity investments. Established in 2005, Reef has successfully executed over 500 transactions with a cumulative value nearing...
-
Technical Support Intern
2 weeks ago
Lehi, Utah, United States Reef Capital Partners Full timePosition: IT Help Desk InternSalary: $20-22/hr; Part-timeCompany: Reef Capital PartnersAbout the Company:Reef Capital Partners (RCP) is a prominent commercial real estate investment firm, focusing on both private credit and private equity investments. Established in 2005, Reef has successfully completed over 500 transactions, amassing an aggregate value...
-
Technical Support Specialist, FlashArray
2 weeks ago
Lehi, Utah, United States Pure Storage Full timeAbout Pure Storage Technical ServicesAt Pure Storage, we pride ourselves on delivering exceptional support through our dedicated Technical Services team. Our support centers operate around the clock across North America, Asia, and Europe, ensuring that our clients receive the assistance they need, whenever they need it.Your RoleAs a vital member of our...
-
Client Technical Support Advisor
2 weeks ago
Lehi, Utah, United States Insurance Services Office Full timeCompany OverviewWe empower the world to envision new opportunities and drive transformation for a brighter future. Our analytical solutions integrate content, data, and insights to strengthen businesses, individuals, and communities, fostering resilience and sustainability. Position OverviewAs a Client Technical Support Advisor, you will act as the primary...
-
Technical Support Specialist, FlashArray
2 weeks ago
Lehi, Utah, United States Pure Storage Full timeAbout Pure Storage Technical ServicesAt Pure Storage, we pride ourselves on delivering exceptional support through our dedicated Technical Services team. Our support centers operate around the clock across North America, Asia, and Europe, ensuring that our clients receive the assistance they need at any time.Your RoleAs a key member of our elite support...
-
Technical Support Engineer
2 weeks ago
Lehi, Utah, United States Delinea Full timeAbout Delinea: Delinea stands at the forefront of privileged access management (PAM) solutions tailored for the contemporary hybrid enterprise. Our mission is to simplify privileged access, mitigating risks, ensuring compliance, and enhancing security. We proudly serve a diverse clientele, including numerous Fortune 100 companies, major financial...
-
Strategic Business Intelligence Analyst
10 hours ago
Lehi, Utah, United States Sunrun Full timeAbout the RoleSunrun is seeking a highly skilled Strategic Business Intelligence Analyst to join our team. As a key member of our organization, you will be responsible for turning complex data into simplified, critical knowledge that can be used by leadership to make sound business decisions.Key ResponsibilitiesData Analysis and Insights: Develop and...
-
Commission Analyst
2 days ago
Lehi, Utah, United States Podium Full timeAbout the RoleWe are seeking a highly skilled Commission Analyst to join our Compensation/Finance team at Podium. As a key member of our team, you will play a crucial role in shaping our compensation strategy to attract and retain top talent globally.ResponsibilitiesCompensation System Management: Update and maintain payroll and commission systems used to...
-
Technical Solutions Consultant
2 weeks ago
Lehi, Utah, United States nearmap Full timePosition OverviewWe are looking for a dedicated Technical Solutions Consultant to enhance our team within the Commercial sector. As a Technical Solutions Consultant specializing in AEC or Utilities, you will leverage your extensive technical and product expertise to become a reliable advisor for clients and prospects. Your role will involve offering insights...
-
Governance analyst
3 weeks ago
Lehi, Utah, United States Eteam Full timeRole: Governance analystDuration: 6+ MonthsLocation: Lehi, UTJob Summary: As a Governance Analyst reporting to the newly created Digital Asset Governance org, you will work with a broad range of stewards and stakeholders to create and maintain our digital asset catalog, perform analysis and tests to ensure compliance with key readiness requirements, and...
-
Financial Communications Analyst
2 weeks ago
Lehi, Utah, United States Sunrun Full timeAbout UsAt Sunrun, we are committed to revolutionizing the way we harness energy. Our mission begins with our employees, and we aim to create an inclusive environment where everyone can excel.Position OverviewWe are seeking a dedicated Analyst to join our Investor Relations team. This role is essential in conveying Sunrun's significant growth potential...
-
Account-Based Marketing Insights Analyst
2 weeks ago
Lehi, Utah, United States Intelliswift Software Full timePosition: B2B Marketing Data AnalystLocation: RemoteContract Duration: 12 MonthsCompensation: $34.94 per hour on W2 The Digital Experience (DX) Marketing Analytics team at Intelliswift Software is seeking a dynamic and analytical B2B Marketing Data Analyst. This role is designed for individuals who possess a robust combination of business acumen and...
-
Intermediate Quality Assurance Analyst
2 weeks ago
Lehi, Utah, United States Tech9 Full timePosition Overview:If you have a strong enthusiasm for evaluating intricate software systems, this position may be an excellent fit for you. We are in search of an Intermediate Quality Assurance Analyst who focuses on manual testing methodologies.At Tech9, we are committed to fostering a positive work environment that emphasizes both professional growth and...
-
Digital Marketing Analyst
1 day ago
Lehi, Utah, United States Varite Full timeAbout the RoleWe are seeking a highly skilled Digital Marketing Analyst to join our team at Varite. As a key member of our Digital Experience (DX) Marketing Analytics team, you will play a critical role in driving the success of our account-based marketing initiatives.Key ResponsibilitiesConduct in-depth analysis to measure the impact of integrated marketing...
-
Junior Analyst in Sales Operations
2 weeks ago
Lehi, Utah, United States Cypress HCM Full timePosition OverviewSales Operations Analyst AssociateWe are thrilled to present an opportunity for a Sales Operations Analyst Associate with Cypress HCM, a leading name in the multimedia and creative software industry. This role is pivotal in supporting our sales teams by delivering precise and timely analytics that enhance their selling strategies.The Sales...