Intermediate Quality Assurance Analyst

2 weeks ago


Lehi, Utah, United States Tech9 Full time
Position Overview:
If you have a strong enthusiasm for evaluating intricate software systems, this position may be an excellent fit for you. We are in search of an Intermediate Quality Assurance Analyst who focuses on manual testing methodologies.


At Tech9, we are committed to fostering a positive work environment that emphasizes both professional growth and personal well-being.


Benefits Offered:
- Comprehensive health insurance coverage with a monthly contribution towards your Health Savings Account
- Life and dental insurance options
- Flexible paid time off
- Laptop reimbursement program
- Stipend for learning and development
- Reimbursement for cloud certification programs (as an AWS partner)
- Hybrid work model requiring onsite presence on designated days

Key Responsibilities:
- Review documentation and technical specifications for new applications to ascertain their intended functionality
- Develop testing strategies and create test cases for complex systems, executing various testing types (e.g., functional, integration, end-to-end) across multiple platforms (e.g., mobile, web)
- Facilitate test plan and case reviews with cross-functional teams
- Organize meetings for test planning, contributing insights on end-to-end scenarios, risks, and user acceptance testing
- Identify, log, and monitor issues as they arise, providing updates on testing progress and results to QA and project management
- Mentor and train QA team members, promoting skill enhancement and knowledge sharing
- Advocate for continuous improvement initiatives based on industry best practices
- Conduct root cause analysis for identified defects, offering detailed information for resolution
- Collaborate with developers and stakeholders to ensure efficient testing processes
- Adhere to company policies and procedures
- Safeguard the company's legal, financial, and ethical interests
- Undertake additional tasks as assigned by management

Required Skills:
- Strong analytical and problem-solving abilities
- Detail-oriented with excellent organizational skills
- Exceptional communication and interpersonal skills
- Highly adaptable to changing environments
- Effective time management and prioritization skills
- Ability to work independently as well as collaboratively
- Proactive in identifying issues and proposing solutions

Minimum Qualifications:
- Bachelor's degree in computer science or a related field, or equivalent experience
- Proficient in testing methodologies, tools, and techniques, including mobile testing
- Experienced in creating test plans, test cases, and executing manual tests
- Strong analytical and debugging skills, with the ability to troubleshoot complex issues
- Familiarity with JIRA, AWS, and Postman
- Excellent collaboration skills, capable of working effectively with diverse teams
- Experience in managing testing processes with third-party resources
- Knowledge of web application development and database technologies (e.g., HTML, CSS, JavaScript, SQL)
- Expertise in CI/CD pipelines and integration with advanced testing frameworks
- Familiarity with version control systems (e.g., Git)
- Comprehensive understanding of Agile and Scrum methodologies
- Experience in mobile testing is preferred.

Interview Process:
Tech9 values a fair and equitable interview process. The typical interview plan for our QA Analyst positions includes:
- Initial screening with a recruitment team member
- Technical interview with a Principal Engineer
- Technical interview with the hiring manager
- Final interview with our client

Core Values:
Our success is defined not only by our achievements but also by our approach. Our culture is built on values that are essential to our collective success:

We believe in 'Quality by Choice,' 'Win-Win is the Only Win,' 'Continuous Improvement,' 'Integrity and Transparency,' and 'Extreme Ownership.'

These core values guide our daily actions and decisions, ensuring we uphold our commitment to each other and our clients.

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