Customer Support and Reception Associate
3 weeks ago
We are seeking a friendly, organized, and professional Customer Support and Reception Associate to provide exceptional customer service and administrative support in our Corporate office.
The ideal candidate will be the first point of contact for our customers and visitors, handling customer inquiries, resolving issues, and maintaining strong relationships with our customers.
Key Responsibilities- Handle customer inquiries and provide information about products and services
- Resolve product or service problems by clarifying the customer complaint and explaining the best solution
- Process and track customer orders to ensure timely and accurate delivery
- Greet and welcome visitors and customers
- Answer and direct incoming calls to the appropriate departments
- Communicate with facilities department to maintain a clean and organized office and kitchen areas
- Maintain inventory of office/kitchen/building supplies and reconcile monthly expenses
- Coordinate mail distribution and manage incoming and outgoing correspondence
- Organize meetings, schedule facility tours, room setup, and order lunches
- High school diploma or equivalent; additional education/certification in office administration is a plus
- Proven experience as a customer service representative, receptionist, or similar role
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational and multitasking abilities
- Friendly and professional demeanor
- Ability to handle sensitive and confidential information with discretion
- Customer-focused with a proactive approach to problem-solving
We are a dynamic and innovative company dedicated to our customers. We pride ourselves on our customer-centric approach and are committed to creating a positive and welcoming environment for our customers and coworkers.
We offer an excellent benefit package and paid time off begins accruing immediately after hire.
Working at Clarke, you will have the opportunity to grow personally and professionally. You will learn from some of the most talented people in the field and make an impact on the world around us.
Clarke is proud to be an equal opportunity employer and a drug-free workplace.
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Saint Charles, Missouri, United States Clarke Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Support and Reception Associate. This role will be the first point of contact for our customers and visitors, providing exceptional customer service and administrative support.Key ResponsibilitiesCustomer Service: Handle customer inquiries, provide...
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