Patient Access Representative
2 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at SSM Health Medical Group Outpatient Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our clinic by scheduling patient procedures, gathering demographic and insurance information, and coordinating with clinical staff.
Key Responsibilities:
- Scheduling and Coordination: Schedule patient procedures in a manner that efficiently utilizes the patient's time and clinical resources, while ensuring accurate and timely communication with patients, participants, and staff.
- Insurance Pre-Certification/Authorization: Assist with coordination of activities related to insurance pre-certification/authorization, ensuring compliance with regulatory requirements.
- Clinical Support: Provide counseling to patients, participants, or their representatives regarding pre-service requirements and instructions, ensuring a positive patient experience.
- Clerical and Reception Duties: Perform clerical and reception duties associated with patient registration, including data entry and record-keeping.
Requirements:
- Education: High school diploma or equivalent
- Experience: No experience required
Work Environment:
This is a full-time day shift position, Monday-Friday, with no weekends or holidays. The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
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