Fixed Operations Director

2 weeks ago


Muskegon, Michigan, United States My Auto Import Center Full time
Job Overview

We're seeking a seasoned Fixed Operations Director to lead our service and parts team at My Auto Import Center. As a key member of our leadership team, you'll be responsible for driving performance and profitability in fixed operations.

Key Responsibilities
  • Leadership & Management: Lead and manage our service and parts departments to achieve company goals and maintain high standards of performance.
  • Operational Excellence: Develop and implement strategies to improve efficiency, productivity, and customer satisfaction across all departments.
  • Staff Development: Recruit, train, and mentor department managers and staff to foster a high-performing team environment.
  • Customer Service: Enhance the customer experience by ensuring prompt, professional, and high-quality service delivery.
  • Process Improvement: Identify areas for process improvement and implement best practices to streamline operations and increase overall effectiveness.
  • Compliance & Safety: Ensure adherence to all company policies, procedures, and regulatory requirements related to fixed operations.
Requirements
  • 3+ years of experience in dealership operations
  • Strong leadership and management skills
  • Ability to commute to Muskegon, MI
  • Relocation to Muskegon, MI required
What We Offer
  • Competitive salary: $100,000.00 per year
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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