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Desktop Support Specialist in Muskegon, MI

2 months ago

Muskegon, Michigan, United States Virtual Service Operations Full time
Desktop Support Opportunity

We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Muskegon, Michigan.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC tasks, including PC installs, moves, adds, and changes
  • Load images and manage assets
  • Support printers and client center (tech bar) operations
  • Update IT service management systems
  • Perform other client support duties as needed
Requirements:
  • Previous experience in desktop support or a related field
  • Knowledge of PC imaging and change management
  • Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
  • Ability to work independently and as part of a team
  • Excellent problem-solving skills and communication abilities
What We Offer:

As a member of our team, you will have the opportunity to work with a virtue-centered organization that values its employees and provides ongoing learning and development opportunities. We offer a competitive salary range of $17.00/hr - $25.00/hr and a range of benefits for eligible employees.

At Virtual Service Operations, we take pride in our deep partnerships with IT services industry leaders and our commitment to providing optimal support to our customers. If you are looking to take the next step in your IT career, we encourage you to apply for this exciting opportunity.