Pharmaceutical Account Manager

6 days ago


New London, Connecticut, United States Sheffield Pharmaceuticals Full time
Job Summary

We are seeking a highly skilled Account Specialist to join our team at Sheffield Pharmaceuticals. As a key member of our organization, you will play a crucial role in ensuring seamless communication with internal partners and external big box retailers.

Key Responsibilities
  • Follow up on and investigate customer issues or concerns to maintain our customer-centric approach and drive continuous improvement.
  • Utilize software and tools to track customer interactions and resolve issues efficiently.
  • Communicate effectively with various internal departments and external big box retailers to meet common objectives and address customer concerns promptly.
Requirements
  • Strong customer service and account management skills, ideally in a manufacturing environment.
  • Proficiency in utilizing software and tools to track customer interactions and resolve issues efficiently.
  • Ability to communicate effectively with various internal departments and external big box retailers.
  • Detail-oriented approach, problem-solving abilities, and a proactive attitude.
Preferred Qualifications
  • Customer Service or Account Management experience in a Manufacturing Environment.


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