Guest Experience Manager

3 days ago


Phoenix, Arizona, United States Jack in the Box Full time

We're looking for a Guest Experience Manager to join our team at Jack in the Box. As a key member of our restaurant operations team, you'll be responsible for ensuring that every guest has an exceptional experience when they visit us. This includes everything from greeting customers warmly and serving them with a smile, to handling complaints and resolving issues promptly and professionally.

About the Role:

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and is looking for a challenging and rewarding role. As a Guest Experience Manager, you'll have the chance to make a real difference to the lives of our customers and colleagues alike.

Key Responsibilities:
  • Develop and implement strategies to ensure that every guest has an exceptional experience when they visit us
  • Lead by example and demonstrate a commitment to providing outstanding customer service
  • Train and develop colleagues to provide excellent customer service
Requirements:

To succeed in this role, you'll need to have a strong background in customer-facing roles, with a proven track record of success in delivering exceptional guest experiences. You'll also need to have excellent communication and interpersonal skills, as well as the ability to work well under pressure.

We offer a competitive salary range of $60,000 to $80,000 per annum, commensurate with your experience and qualifications. If you're passionate about delivering exceptional guest experiences and have a knack for building positive relationships with customers and colleagues alike, we encourage you to apply.



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