Premium Guest Experience Host

5 days ago


Phoenix, Arizona, United States Hyde Park Hospitality Full time

Job Summary:

We are seeking a motivated and customer-focused Premium Guest Experience Host to join our team at Hyde Park Hospitality. As a Premium Guest Experience Host, you will be responsible for delivering exceptional guest experiences in our premium lounge environment.

Salary: $22.00 per hour

Key Responsibilities:

  1. Welcome guests by name and assist them throughout their stay
  2. Employ the 'Guest First' philosophy in meeting guests' needs and expectations
  3. Interact with guests via premier clubroom/bar environment in a professional and pleasant manner
  4. Provide all necessary information to guests to enhance their stay

Requirements:

  • Strong communication skills and ability to effectively present information to guests and colleagues
  • Passion for providing proactive solutions and delivering exceptional guest experiences
  • Ability to follow directions, procedures, and maintain a polished appearance in a best-in-class environment
  • Demonstrated ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner

Benefits:

  • Medical Insurance (Health, Dental, Vision)
  • Disability Insurance
  • Vacation and PTO
  • 401K Plan with generous Company Matching
  • Employee Assistance Program (EAP)
  • Employee Corporate Discounts for nationally recognized products and services


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