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Customer Service Representative

2 months ago

Brownsville, Texas, United States TaskUs Full time
About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our cloud-based infrastructure enables us to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and ride-sharing.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing world-class service to our customers in an accurate, efficient, and respectful manner. You will be the face of our company, and your exceptional communication skills will make a lasting impression on our clients.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, or chat
  • Identify customer needs and provide relevant information to meet those needs
  • Notify management of complex or escalating issues and provide details and insight to resolve quickly and effectively
  • Comply with operational service level standards to ensure optimal performance
  • Participate in special projects as needed
Requirements
  • High school diploma or equivalent required
  • Minimum 1 year of experience in an administrative or customer service role required
  • 1 year of residential leasing and/or property management experience preferred
What We Offer
  • Competitive salary
  • Great benefits package
  • Professional growth opportunities with the chance to learn from many different functions
  • A fun and inclusive workplace
About Us

TaskUs is a people-first company that prioritizes our employees' well-being. We offer a comprehensive benefits package and a fun and inclusive workplace. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.