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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.
Job Summary:The Customer Service Representative will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service and support to clients
- Work collaboratively with team members to achieve goals and objectives
- Stay up-to-date with company policies and procedures
- Meet or exceed performance metrics and targets
- High school diploma or equivalent required
- 2+ years of customer service experience in a contact center environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work a variety of shifts, including evenings and weekends
- Competitive hourly rate
- Opportunities for career advancement
- Comprehensive training program
- Flexible scheduling
- Employee recognition and rewards program
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.