Customer Service Representative
5 days ago
This position provides customer care to vulnerable communities in America who need to navigate complex healthcare plans. As a Customer Service Representative, you will be the primary point of contact for customers, providing timely and professional responses to their inquiries and resolving issues in a courteous and empathetic manner.
Key Responsibilities- Provide customer service for basic and routine inquiries and problems via multiple channels (telephone, email, web chat, or written letters)
- Use computerized systems for tracking, information gathering, and troubleshooting
- Provide feedback and input on call trends, processes, procedures, and training
- Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff
- Follow policies and standard operating procedures, including filling out timesheets and adhering to privacy and HIPAA rules
- High school diploma or equivalent with 6 months of customer service experience
- Ability to speak and read English clearly, professionally, and fluently
- Ability to work within established turnaround times
- Excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
At Maximus, we offer a competitive hourly base pay of $17.20, plus a 10% shift differential for evening shifts. We also offer a range of benefits, including paid accrued sick leave and PTO, 11 paid holidays, company-paid medical coverage, and an employee assistance program.
Why Join Us?As a Customer Service Representative at Maximus, you will have the opportunity to make a positive impact on people's lives while developing your skills and advancing your career. We are committed to providing a supportive and inclusive work environment that values diversity and promotes employee growth and development.
-
Customer Service Representative
3 weeks ago
Brownsville, Texas, United States Churchs Chicken Full timeCustomer Service RepresentativeAt Church's Chicken, we're looking for a Customer Service Representative to join our team. As a key member of our Guest Service Team, you'll be responsible for providing exceptional customer service to our guests.Key Responsibilities:Greet all customers with a positive and enthusiastic attitudeTake and fill customer...
-
Customer Service Representative
4 weeks ago
Brownsville, Texas, United States Churchs Chicken Full timeCustomer Service Role at Church's ChickenWe're seeking a friendly and enthusiastic individual to join our Guest Service Team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing exceptional service to our customers, ensuring a positive dining experience that keeps them coming back.Key Responsibilities:Greet...
-
Customer Service Representative
5 days ago
Brownsville, Texas, United States Teleperformance USA Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.Job Summary:The Customer Service Representative will be...
-
Customer Service Representative
4 weeks ago
Brownsville, Texas, United States Vitamin Cottage Natural Food Markets, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Vitamin Cottage Natural Food Markets, Inc. team, you will be responsible for providing world-class customer service, handling cashiering duties, and supporting various departments.Key...
-
Customer Service Representative
3 weeks ago
Brownsville, Texas, United States Churchs Chicken Full timeCustomer Service RepresentativeAs a Customer Service Representative at Church's Chicken, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves our restaurant feeling satisfied and valued.Key Responsibilities:Greet all customers with a smile and a friendly attitudeTake and...
-
Customer Service Representative
1 month ago
Brownsville, Texas, United States Teleperformance USA Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond to inbound customer inquiries via phone, email, and...
-
Customer Service Representative
3 weeks ago
Brownsville, Texas, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 days ago
Brownsville, Texas, United States Circle K Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling products, and maintaining a positive store environment.Key Responsibilities:Greet...
-
Customer Service Representative
4 weeks ago
Brownsville, Texas, United States Teleperformance USA Full timeJob Title: Customer Service RepresentativeTeleperformance USA is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional...
-
Customer Service Representative
4 weeks ago
Brownsville, Texas, United States Teleperformance USA Full timeCustomer Service RepresentativeAt Teleperformance USA, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our high-value customers.Key Responsibilities:Provide best-in-class service and solutions to grow customer relationships...
-
Customer Service Representative
4 days ago
Brownsville, Texas, United States Planet Fitness Brownsville Full timeJob Title: Member Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at Planet Fitness Brownsville.Job Summary:The Member Service Representative will be responsible for providing exceptional customer service to our members, prospective members, and guests. This includes...
-
Customer Service Representative
1 month ago
Brownsville, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our cloud-based infrastructure enables us to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and ride-sharing.Job SummaryWe are seeking...
-
Customer Service Representative
1 day ago
Brownsville, Texas, United States PNC Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at PNC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, accurately performing high-volume customer banking transactions, and educating customers on innovative technology and banking product referral...
-
Customer Service Representative
1 month ago
Brownsville, Texas, United States Teleperformance Full timeTeleperformance **Job Summary** As a Customer Service Representative with Teleperformance, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. **Key Responsibilities** * Respond to customer inquiries and provide solutions to their problems * Troubleshoot equipment and system issues * Enter...
-
Customer Service Representative
5 days ago
Brownsville, Texas, United States MAXIMUS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will play a critical role in providing exceptional customer care to some of the most vulnerable communities in America who need to navigate complex healthcare plans.ResponsibilitiesProvide...
-
Customer Service Representative
3 weeks ago
Brownsville, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our cloud-based infrastructure enables us to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and ride-sharing.Job SummaryWe are seeking...
-
Customer Service Representative
4 weeks ago
Brownsville, Texas, United States Hydro Solutions Full timeJob OpportunityWe are seeking a highly motivated individual to join our team at Hydro Solutions, a leading provider of water filtering solutions. As a Customer Service Representative, you will play a crucial role in helping our customers achieve their water quality goals.Key Responsibilities:Assess customer water quality needs and provide personalized...
-
Customer Service Representative
1 month ago
Brownsville, Texas, United States Circle K Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
4 weeks ago
Brownsville, Texas, United States Teleperformance USA Full timeAbout Teleperformance USAWe are a global digital business services company that delivers innovative solutions to help businesses thrive in a rapidly changing world.Our team is passionate about providing exceptional customer experiences, and we're looking for talented individuals to join us in our mission to make a meaningful impact.Job SummaryWe are seeking...
-
Customer Service Representative
12 hours ago
Brownsville, Texas, United States Teleperformance USA Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional service to our high-value customers through phone and chat channels.Key ResponsibilitiesProvide accurate information and...