Restaurant Operations Leader
2 weeks ago
The Restaurant Operations Leader is accountable for the overall management of the dining establishment.
This role involves ensuring exceptional levels of customer satisfaction and profitability while complying with the operational standards and guidelines set forth by The Greene Turtle.
Key Responsibilities:
- Oversee daily operations and support assistant managers
- Adhere to established cash handling protocols
- Direct restaurant marketing initiatives and promotional activities
- Manage the financial performance of the restaurant
- Analyze and control all Cost of Goods Sold (COGS)
- Administer payroll on a bi-weekly basis
- Address and resolve guest feedback in a timely and professional manner
- Communicate team member concerns and issues to the management team regularly
- Mentor and develop managerial staff
- Train new employees effectively
- Assign training resources and mentors to new hires
- Supervise departmental tasks and responsibilities
- Conduct interviews and recruit new team members
- Facilitate orientation sessions for new employees
- Comply with all safety and sanitation regulations established by The Greene Turtle
- Make informed decisions in a dynamic and fast-paced environment
- Complete the Manager in Training program successfully
Qualifications:
- At least three years of experience in the restaurant industry
- A minimum of one year in a general management role is preferred
- Self-motivated and proactive
- Excellent interpersonal communication skills
- Strong organizational capabilities
- Proven leadership abilities
- Ability to remain on foot for the duration of the shift
- Capacity to lift weights ranging from 35 to 70 pounds
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