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Office Coordinator and Guest Relations Specialist

2 months ago

Washington, United States Eternal Word Television Network, Inc. Full time
Office Coordinator and Guest Relations Specialist

Location: Washington, DC

HOW YOU WILL CONTRIBUTE TO OUR MISSION:

As the initial point of contact, the Office Coordinator and Guest Relations Specialist plays a vital role in ensuring a professional and inviting atmosphere for all guests and visitors. Key responsibilities include welcoming and directing visitors, managing various databases and tracking systems, and performing general administrative tasks. This position provides support to the Human Resources Manager, Operations Team, and office personnel to maintain an efficient and organized workplace.

KEY RESPONSIBILITIES:
  • Welcome all visitors to the office, including vendors, clients, and guests; uphold a professional appearance in reception areas; ensure front desk coverage at all times; handle incoming phone calls and manage mail distribution.
  • Oversee various databases and tracking systems (e.g., Building Security database, DataWatch activation website, Visitor and Parking Validation logs); act as the primary contact for staff to assign meeting spaces as required.
  • Assist the Human Resources Manager with various administrative duties, such as preparing New Hire Orientation schedules and materials, updating office directories, and organizing candidate interview packets.
  • Coordinate with the EWTN Chaplain to confirm the weekly Mass schedule for the office.
  • Maintain an adequate inventory of office supplies; conduct regular inventory checks and order supplies as needed.
  • Manage conference room bookings and collaborate with Department Managers to plan and execute various departmental and company-wide events throughout the year.
ABOUT YOU:
  • You possess a minimum of 3-5 years of experience in office administration.
  • You have obtained an Associate's degree in Business Administration or a related field, or have an equivalent combination of education and experience.
  • You demonstrate intermediate to advanced proficiency in the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), including document and spreadsheet creation and formatting, as well as familiarity with PDF and design software like Canva.
  • You are a practicing Catholic with a solid understanding of the faith and EWTN's mission and guiding principles.
  • You exhibit a friendly, welcoming, and professional demeanor, consistently delivering excellent customer service to both internal and external clients.
  • You possess strong interpersonal skills to effectively engage with all levels of staff and management, as well as external clients, including vendors and high-profile guests.
  • You have exceptional verbal and written communication skills, along with efficient organizational and time management abilities.
  • You demonstrate meticulous attention to detail, the ability to multitask effectively, and maintain confidentiality.
  • You are consistently punctual with reliable attendance and can function successfully as a member of the office's essential team during standard business hours, with the flexibility to work overtime as needed.
WHAT YOU CAN EXPECT FROM US:
  • A meaningful career where you can apply your talents, knowing your contributions support EWTN's mission of sharing the Gospel.
  • A family-oriented work environment that values work/life balance, welcoming you as a member of the EWTN family.
  • Opportunities for worship at work, including participation in daily Mass, Adoration, and prayer throughout your workday.
  • A competitive salary and a comprehensive benefits package, including health, dental, vision, life/disability insurance, and a retirement savings plan.
  • Generous paid holidays and a robust paid time off program.
  • Tuition reimbursement for online continuing education and degree programs through our partnership with Catholic Distance University.
  • Potential for flexible hours and telecommuting based on departmental needs.
  • The chance to learn alongside experienced employees while contributing fresh ideas to our growing team.