Regional Technical Placement Specialist

5 days ago

Beaumont, Texas, United States MarketSource Full time
Job Summary

The Area Partnership Consultant is a key role at MarketSource, responsible for partnering with clients to implement and maintain effective technician recruiting programs at target dealerships.

Key Responsibilities
  • Build strong relationships and collaborate with regional teams and targeted dealerships to drive results
  • Subject matter expert on client Technical Career Entry Programs (ASSET, FACT & MLR, etc.)
  • Partner with regional teams and target dealerships to assess technician needs by utilizing service expectancy data and additional tools provided by SEO
  • Create, implement, monitor, and complete individual technician career plans (existing and new)
  • Educate dealerships on best practices for developing a continuous technician pipeline, reducing turnover, resulting in increased customer retention, shop productivity, and service expectancy
  • Gain Dealer Executive Management commitment to the program and process
  • Central point of contact for client regions, dealers, and schools for Tech placement, training, and development
  • Coordinate and participate in student recruiting events and career fairs along with other grassroots events
  • Represent the client in school contracts, agreements, vehicle donations, marketing materials, etc.
  • Attend regional meetings and provide timely business plan updates
  • Develop and maintain relationships with current Tech/Vocational schools; if needed; gain commitment from additional targeted Tech/Vocational schools to ensure maximum coverage for client throughout the U.S.
  • Develop and maintain relationships with local middle/high schools and third-party organizations such as TechForce to nurture current and future Technician candidates
  • Partner with MarketSource internal teams to create and deliver effective technician candidate sourcing at the Dealership level
  • Communicate and train on best practices to recruit technicians with dealership hiring managers; website, external resources, career days, etc.
  • Partner with Technician's assigned dealership to review the Technician's long-term plan and how the Dealership will utilize Tech during training; set expectations
  • Partner with dealerships to identify a 'dealership mentor' for each Technician trainee
  • Mentor and monitor current Technicians in the program along with their progress, related to training and certifications
  • Record all pertinent information in CRM
  • Provide timely reports to client's regional teams and dealership management regarding trainee progress, celebrate successes, address and resolve issues or concerns
  • Meet and exceed program KPIs
Requirements
  • Demonstrated ability to engage & develop relationships with Executives and Administrators to deliver results
  • Proven ability to communicate and implement change at various levels
  • Understanding of Automotive Dealership Fixed Operations or Auto Aftermarket Repair Industry
  • Ability to create and deliver effective, impactful presentations to small and large groups
  • Demonstrated leadership, motivational, and influencing skills
  • Ability to identify and react swiftly to issues that may arise
  • Excellent written, oral, and presentation skills
  • Proficient with Microsoft Office (Word, Excel, PowerPoint)
Education and Experience
  • Bachelor's Degree or equivalent work experience in lieu of degree
  • 2+ years' experience in an educational environment with a focus on recruiting and mentoring students or supervisory experience in automotive maintenance or repair
  • 75% travel (2-3 weeks per month)

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