Customer Service Sales Representative

2 weeks ago


Chandler, Arizona, United States Massage Envy Franchising, LLC Full time
Position Overview
Are you a personable, dependable, and enthusiastic individual? If the idea of earning additional income alongside your base salary interests you, we have an opportunity for you.


At Massage Envy Franchising, LLC, you will become part of a dedicated team focused on enhancing the well-being of our clients through comprehensive body care services.


What We Offer:
  • Competitive compensation that includes base salary, attractive commissions, and monthly bonuses.
  • Paid time off available for both full-time and part-time employees.
  • Comprehensive Medical, Dental, and Vision insurance plans for all employees.
  • Robust 401k retirement plan.
  • Bonuses for employee referrals.
  • Complimentary massage and skincare treatments.
  • 45% discount on all retail products.
  • Opportunities to work or transfer across multiple locations while retaining benefits.

Key Responsibilities:


Deliver exceptional customer service by efficiently managing phone calls, scheduling appointments, welcoming clients upon arrival, and processing check-ins and check-outs.

Inform clients about the advantages of our Wellness Program, driving membership sales and fostering member loyalty.

Schedule future appointments for clients and promote retail products based on recommendations from service providers.

Ensure that the reception area and front desk are consistently clean and organized.

Contribute to a positive workplace culture by supporting team objectives and building strong relationships with colleagues.

Embody the core values of Massage Envy, which include Optimism, Gratitude, Excellence, Consistency, and Empathy.


Qualifications:
  • Self-driven with the ability to prioritize tasks effectively.
  • A collaborative team player who thrives in a dynamic and fast-paced environment.
  • Proficient in basic math and computer skills, with confidence in cash handling.


We value diversity and believe that our differences enhance our workplace.

If you possess the skills, experience, and enthusiasm for delivering exceptional service, we look forward to connecting with you.



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