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Customer Service Representative

2 months ago

Chandler, Arizona, United States Milan Laser Hair Removal Full time

Job Summary:

Milan Laser Hair Removal is seeking a highly skilled and customer-focused Receptionist to join our dynamic team in Evansville, IN. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from the moment they walk in the door.

Key Responsibilities:

  • Provide world-class customer service to clients, responding to their needs and concerns in a timely and professional manner.
  • Manage client interactions, including scheduling appointments, answering questions, and resolving issues.
  • Work closely with our clinic staff to achieve monthly sales goals, upselling services and promoting our products to clients.
  • Perform administrative tasks, such as data entry, filing, and photocopying, to support the day-to-day operations of the clinic.
  • Assist the Sales Manager with outgoing calls to clients, providing consultation follow-up and notification of promotions and events.
  • Support the Sales Manager and medical staff with clinic needs, including treatment room upkeep, event support, and clinic upkeep.
  • Process financial transactions and perform daily opening and closing duties.

Requirements:

  • High school diploma or GED equivalency.
  • Excellent customer service skills and a strong teamwork mentality.
  • Exceptional communication skills, both written and verbal.
  • Intermediate computer skills and ability to learn new software.
  • Ability to work 38-40 hours per week, including rotating Saturdays and evenings.
  • Demonstrates initiative and ability to work independently.
  • Ability to maintain highly confidential information.
  • Ability to lift 20-40 pounds.

Benefits:

  • Medical, dental, vision, disability, and life insurance within 30 days.
  • Paid time off starting immediately.
  • Free laser hair removal for you and your spouse or legal partner.
  • Closed on 7 major holidays.
  • 401k retirement plan with vested employer match.
  • Career advancement opportunities.