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Customer Service Sales Representative

2 months ago


Chandler, Arizona, United States Massage Envy Franchising, LLC Full time
Position Overview
Are you a personable, dependable, and enthusiastic individual? If the idea of earning additional income alongside your base salary excites you, we have an opportunity for you.


At Massage Envy Franchising, LLC, you will become part of a dedicated team focused on enhancing the well-being of our clients through comprehensive body care services.


What We Offer:
- Competitive compensation that includes base salary, attractive commissions, and monthly bonuses

- Paid time off available for both Full & Part-time employees

- Comprehensive Medical, Dental, and Vision insurance plans for all employees

- Robust 401k retirement plan

- Bonuses for employee referrals

- Complimentary massage and skincare treatments

- 45% discount on all retail products

- Opportunities to work or transfer to various locations while retaining your benefits

Key Responsibilities:


- Deliver exceptional customer service by efficiently managing phone calls, scheduling appointments, welcoming clients, and processing check-ins and check-outs.

- Informing clients about the advantages of our Wellness Program and promoting membership sales and retention.

- Scheduling future appointments for clients and encouraging retail purchases based on service provider recommendations.

- Ensuring the reception area and front desk are consistently clean and inviting.

- Fostering a positive workplace culture by supporting team objectives and nurturing strong relationships with colleagues.

- Upholding the core values of Optimism, Gratitude, Excellence, Consistency, and Empathy.

Qualifications:
- Self-driven with strong critical thinking and prioritization skills.

- A collaborative team player who thrives in a lively and fast-paced environment.

- Proficient in basic math and computer skills, with confidence in cash handling.

We celebrate diversity and believe it enhances our workplace.


Massage Envy Franchising, LLC is an equal opportunity employer and welcomes applicants with the necessary skills, experience, and passion for excellence.

If you are ready to leverage your skills to help others feel their best, we look forward to connecting with you.