Customer Service Representative

5 days ago


Lexington, Kentucky, United States The UPS Store Lake Crest Cir #3027 Full time
Job Description

We are seeking a dedicated and customer-focused individual to join our team at The UPS Store Lake Crest Cir #3027. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities:

  • Provide top-notch customer service to clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist customers with their shipping and packaging needs, including preparing and processing packages for delivery.
  • Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including weekends and holidays.


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