Field Application Engineer
4 days ago
nVent is seeking a highly skilled Field Application Engineer to join our team. As a key member of our organization, you will play a critical role in advancing our success and driving innovation in the electrical solutions space.
Key Responsibilities- Domain Authority: Serve as a subject matter expert for nVent Data Solutions products, providing technical guidance and support to internal stakeholders and customers.
- Product Support: Offer first-line technical assistance to customers and colleagues, ensuring seamless product adoption and utilization.
- Quote and Proposal Development: Evaluate customer RFQs, build costing and quotes, and prepare proposals for non-standard products using internal CPQ and ERP systems.
- Technical Application Assistance: Provide expert guidance on modified and engineered products, ensuring customer specifications and application requirements are met.
- Product Training: Conduct training sessions for customers and distributors on quoting tools and product applications.
- Compliance and Regulatory: Prepare compliance documents against customer specifications and ensure adherence to industry codes and standards.
- Project Leadership: Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development.
- Training and Development: Review and update training literature for technical accuracy, including installation guides and procedures, operations manuals, and online learning.
- Industry Representation: Represent nVent in industry codes and standards committees, providing expert insights and guidance.
- Market Intelligence: Provide market-specific intelligence and feedback on products and services to commercial teams, assisting with voice-of-customer (VOC) visits.
- Collaboration and Communication: Work closely with the Sales Leader to plan activities, identify project closures, and provide vital technical support.
- Reporting and Communication: Regularly report to management on significant developments, occurrences, and upcoming decisions requiring approval.
- Education: Bachelor's Degree in Electrical, Mechanical, or Applications Engineering, or equivalent work experience in Data Center engineering.
- Experience: Ideally 5+ years of experience in a technical applications role supporting Data Center solutions.
- Remote Work and Travel: Ability to work 100% remotely and travel on average 30% across mainly the US and Canada.
- Technical Expertise: Strong understanding of High-Density Liquid Cooling Solutions in the Data Center space and technical background with Data Center Power needs at the rack or PDU level.
- Interpersonal and Communication Skills: Excellent interpersonal and communication skills with a customer-first mentality.
nVent is a dynamic global organization with diverse operations around the world. We believe in the importance of inclusion and diversity, celebrating and encouraging each other's authenticity to spark growth. As a company, we are committed to strengthening communities where our employees live and work, through philanthropic activities and matching programs.
We are a $3.3B company with a dedicated team of over 11,000 employees worldwide. Our comprehensive portfolio of enclosures, electrical and fastening, and thermal management solutions dates back over 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, RAYCHEM, and SCHROFF.
Our core values shape our culture and drive us to deliver the best for our employees and customers. We are known for being innovative and adaptable, dedicated to absolute integrity, focused on the customer first, respectful and team-oriented, optimistic and energizing, and accountable for performance.
We offer a range of benefits to support the lives of our employees, including a competitive pay scale based on the expected range of total target cash pay for this job and the employee's work location.
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