Casino Security Officer and Guest Experience Specialist

1 week ago


Chester, Pennsylvania, United States Caesars Entertainment Full time
Job Summary

We are seeking a highly skilled and customer-focused Security Officer to join our team at Caesars Entertainment. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and employees, while also providing exceptional customer service.

Key Responsibilities
  • Consistently demonstrate superior customer service skills by displaying a positive attitude, energy, and enthusiasm in all interactions.
  • Anticipate the needs of internal and external guests and provide fast, flawless, and friendly service.
  • Enforce company security and safety regulations, including guarding the transfer of money and performing security-related duties.
  • Represent the company and its property to ensure compliance with all regulations and internal controls.
  • Support slot operations, casino cashiering, soft count, and food and beverage related to securing cash assets.
  • Operate a motorized vehicle, such as a company van.
Requirements
  • High school diploma or equivalent.
  • Excellent interpersonal and communication skills.
  • Ability to stand and walk for long periods of time, regardless of the work environment.
  • Public relations and casino security experience is desirable.
  • Must have a valid driver's license and be able to obtain and maintain the appropriate license through the Pennsylvania Gaming Control Board.
Working Conditions

This position may be outdoors, regardless of weather conditions, and requires the ability to work in a smoke-filled environment.


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