Leadership Development Manager
2 weeks ago
Overview
At Insomnia Cookies, we're seeking a talented Store Manager in Training to join our dynamic team. As a Store Manager in Training, you will have the opportunity to develop leadership skills and gain hands-on experience in a fast-paced retail environment.
Key Responsibilities
Supervise and train team members to ensure exceptional customer service and sales performance.
Perform Manager-on-Duty duties during scheduled shifts, including supervising staff, handling customer complaints, and maintaining store appearance.
Support the Store Ops Manager with ordering, inventory control, and scheduling.
Conduct initial interviews for new hires and provide coaching and feedback to team members.
Requirements
At least 1 year of experience in a supervisory role within a restaurant or retail store.
Prior experience conducting in-person interviews of hourly support staff.
Prior Point of Sale (POS) systems experience.
Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun).
About Us
Insomnia Cookies was founded in a college dorm room and has since grown into a rapidly expanding, industry-leading company with a global footprint. We're passionate about delivering exceptional customer experiences and are committed to supporting the growth and development of our team members.
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